Index · Work
Systems built for merchants and for agents, from the klikit workshop.
01ShippedArchitect · 2025
Voice ordering and reservationsA unified voice-AI surface for ordering and reservations, designed as a tenant-provisioned module atop the platform's own order, menu, payment, and booking primitives.
02ShippedArchitect · 2025
Partner menu-mapping copilotA retrieval-and-rerank pipeline that compresses partner menu mapping from a multi-week manual process into a confidence-gated self-service workflow, with explicit guardrails on safety-critical fields.
03ShippedArchitect · 2025
Self-hosted support agentA self-hosted live-chat support agent with model-routed inference, a markdown-grounded knowledge base, and a layered escalation pipeline — replacing a per-seat commercial bot at a fraction of the infrastructure cost.
04ShippedArchitect · 2025
Conversational analyticsNatural-language access to a merchant's own operational data, mediated through a pre-generated CSV layer that bounds blast radius, cost, and cacheability — without exposing the data plane to model-generated queries.
05In ProductionArchitect · 2025
An API built for agentsAn external API designed end-to-end as a substrate for autonomous agents — multi-tenant authentication, gateway routing, first-class item resolution, and an explicit boundary against destructive operations.
06ShippedArchitect · 2025
Agentic merchant onboardingA long-running, resumable agent for new-merchant setup — a deterministic pipeline encoded as a checkpointed run rather than a checklist worked by a specialist.
07LiveArchitect · 2025
Agent-run multilingual siteA public marketing, blog, and help-centre site authored and maintained by a team of agents, with humans in a direction-setting and review role and infrastructure costs reasoned about as a function of commit cadence.
08ShippedArchitect · 2024
Two-way reviews, model-drafted repliesA migration from a read-only scraping pipeline to a first-party two-way review channel, with model-drafted replies grounded in business-specific tone and explicit human-in-the-loop control.